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Frequently Asked Questions

Q: What services do you offer?

A: We offer the following services: events coverage (photography and videography), photo booth, live stream, corporate photo and video shoots, product photography, and video editing.

Q: How do I book you for my event/project?

A: Please send us a message with as many of your event/project details as possible. From there, we can send you our rates, and an initial proposal, also answer any further questions you might have there. To confirm a booking with us, we require a deposit and a signed contract.

 

Q: What events do you cover?

A: All of them! We do specialize in corporate events coverage, but we can cover any event! Our photographers and videographers can cover kiddie parties, baptisms, adult birthday parties, debuts, anniversaries, civil weddings, weddings, and even baby showers and family reunions.

 

Q: How early should I book my event?

A: We do understand the struggles of planning an event, so feel free to message us about our availability even though your event is only days away. We'll always accommodate clients as long as our booking schedule allows it. We do recommend, however, that you book your suppliers as early as possible. Preferably at least 1-3 months for corporate events, 6-12 months before the event date for weddings, and at least 2 months before for parties. 

 

Q: What are your accepted payment methods?

A: We accept cash, checks, GCash, direct bank transfers, Wise, PayPayl, and credit card payments. 

 

Q: What are your payment terms?

A: It depends on the package and/or project requirements, but our standard is 50% downpayment and 50% on the day of the event. We can also do a 50-30-20 payment term (50% downpayment, 30% on the day of the event, and 20% upon completion of the deliverables). Talk to us for more details.

 

Q: Do you have promos and discounted rates available?

A: We almost always have promos and discounts available for you. Follow our Facebook page and visit our website often for future announcements.

Q: Can I customize a package?

A: Yes, of course. Let us know your preferred inclusions and we'll send you a detailed quote.

Q: Do you issue official receipts/service invoices?

A: We do! We can also provide necessary business documents for accreditation, should it be needed, for our corporate clients.

Q: Are your packages inclusive of VAT?

A: We are a non-VAT company.

 

Q: Where are you located?

A: Our team is located all over Metro and Mega Manila, but our company is based in Parañaque City.

 

Q: Are transportation costs already included in the packages?

A: Yes, transportation costs are already included for events within Metro Manila.

 

Q: Do you cover events outside of Metro Manila? Outside the Philippines?

A: We do. Transportation and accommodation costs outside of Metro Manila are to be shouldered by the client. Talk to us for more details.

Q: When will I get my photos and videos?

A: The turn-over time might vary, especially when it's peak season.  Our standard turn-over time is up to 4 weeks for the enhanced photos and up to 8 weeks for the videos. Don't worry; we'll always put the expected turn-over time of your files, albums, and other deliverables in our proposals and contracts. We can also do rush edits too, if that is something you would require.

Q: Are shipping fees included in the packages?

A: Yes, the shipping fees are already included. Extra fees are only applicable for shipments outside the Philippines.

 

Q: Do you have a studio?

A: We don’t. This is because most of our shoots are held outside. We have the complete equipment though to give you studio-like quality shoots anywhere.

 

Q: Do you take graduation/ID/passport pictures?

A: We don’t.

 

Q: Do you offer props, styling, and costumes for pre-birthday/pre-debut/pre-wedding shoots?

A: We don’t. Said props, styling, and costumes are to be sourced by the client.

 

Q: Can you help me find other suppliers for my event?

A: We have friends all over the events industry. Do send us a message, so we can send you some of our recommendations.

Q: I'm also an events supplier. Are you open to tie-ups/partnerships?

A: We certainly are! We actually offer special discounted rates for our tie-ups and partners in the events industry. Talk to us for more details.

 

Can’t find a particular question here? Send us a message.

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