Frequently Asked Questions

Q: What services do you offer?

A: We offer events photography and videography, video editing, and content writing services.

 

Q: What events can you cover?

A: All of them! Our photographers and videographers can cover kiddie parties, baptisms, adult birthday parties, debuts, anniversaries, civil weddings, weddings, corporate events, and even wakes or funerals.

 

Q: How early should I book my event?

A: We recommend that you book us and the rest of your suppliers as early as possible—preferably 6-12 months before the event date for weddings, and at least 2 months before for parties. But do we understand the struggles of planning an event, so feel free to message us about our availability even though your event is only days away. We'll always accommodate clients as long as our booking schedule allows it.

Q: How do I book you for my event?

A: Please send us a message with your event details. From there, we can send a proposal and contract, and also answer any further questions you might have. To confirm a booking with us, we require a deposit and a signed contract.

 

Q: What are your accepted payment methods?

A: We accept payments through cash, check, GCash, PayPal, and bank transfers (BPI and BDO).

 

Q: What are your payment terms?

A: It depends on the package, but usually it’s 50% downpayment and 50% on the day of the event. We can also do a 50-30-20 payment term (50% downpayment, 30% on the day of the event and 20% upon completion of the deliverables). Talk to us for more details.

 

Q: Do you have promos and discounted rates available?

A: We almost always have promos and discounts available for you. Follow our Facebook page and visit our website often for future announcements.

Q: Can I customize a package?

A: Yes, of course. Do tell us your preferred inclusions and we'll send you a detailed costing.

Q: Do you issue official receipts?

A: We do! We can also provide necessary business documents for accreditation, should it be needed, for our corporate clients.

Q: Are your packages inclusive of VAT?

A: We are a non-VAT company.

 

Q: Where are you located?

A: Our office is based in Betterliving, Parañaque City.

 

Q: Are transportation costs already included in the packages?

A: Yes, transportation costs are already included for events within Metro Manila.

 

Q: Do you cover events outside of Metro Manila? Outside the Philippines?

A: We do. Transportation and accommodation costs outside of Metro Manila shall be shouldered by the client. Talk to us for more details.

Q: When will I get my photos and videos?

A: The turn-over time might vary, especially when it's peak season.  Our usual turn-over time is up to 4 weeks for the enhanced photos and up to 8 weeks for the videos. Don't worry; we'll always put the expected turn-over time of your files, albums, and other deliverables in our proposals and contracts.

Q: Are shipping fees included in the packages?

A: Yes, the shipping fees are already included. Extra fees are only applicable for shipment outside the Philippines.

 

Q: Do you have a studio?

A: We don’t. This is because most of our shoots are held outside.

 

Q: Do you take graduation/ID/passport pictures?

A: We don’t, as most of our equipment is for events coverage.

 

Q: Do you offer props, styling, and costumes for pre-birthday/pre-debut/pre-wedding shoots?

A: We don’t. Said props, styling, and costumes are to be shouldered by the client.

 

Q: Can you help me find other suppliers for my event?

A: We have friends all over the events industry. Do send us a message, so we can send you some of our recommendations.

Q: I'm also an events supplier. Are you open to tie-ups/partnerships?

A: We certainly are! As a matter of fact, we offer special discounted rates for our tie-ups and partners in the events industry. Talk to us for more details.

 

Can’t find a particular question here? Send us a message.